WordPress Help & Support
Need WordPress help right now?
- $29 / 1-hour WordPress help support (live troubleshooting + fix attempt)
- Fix critical errors, white screen, broken pages, login issues, speed drops
- WooCommerce help: checkout, cart, payment failures
- One primary issue focus + clear “what we did / next steps” summary
- Money-back guarantee if we can’t solve the issue you booked for
Common issues we help with
When your WordPress site breaks, the hardest part is figuring out why—fast—without making things worse. Our WordPress Help & Support focuses on quickly identifying the root cause (errors, conflicts, broken URLs, slowdowns, WooCommerce issues) and giving you a clear, safe fix plan you can act on immediately.
Your site may be hitting a PHP fatal error that prevents WordPress from running normally (often showing “There has been a critical error…” or a blank/white screen). We identify the trigger, pull the right error details, and map the safest recovery path.
Updates can cause conflicts where a plugin/theme becomes incompatible (or two plugins fight each other). We isolate the conflict and confirm the exact culprit—often using safe troubleshooting methods that don’t disrupt what visitors see.
If pages suddenly go to 404 or URLs behave strangely, it’s commonly tied to permalink/rewrite rule issues, migrations, or conflicts that break routing. We repair the URL structure and restore working links without breaking SEO.
Locked out of wp-admin? This can happen due to password issues, security/2FA settings, changed login URLs, cookie/cache problems, or plugins that block access. We help you regain admin access safely and reduce the chance it happens again.
Slowdowns are usually caused by heavy plugins, unoptimized images, lack of caching, theme bloat, hosting limits, or recent changes that increased load. We pinpoint what changed and what’s actually consuming resources so speed improvements stick.
Checkout issues often come from gateway configuration/API errors, SSL problems, plugin/theme conflicts, or JavaScript errors that prevent checkout from completing. We troubleshoot the failure point and confirm a working checkout flow.
If your site starts redirecting visitors to spam pages, shows strange popups, or Google starts indexing suspicious URLs, it’s often a malware infection (sometimes hidden in plugins/themes or injected into the database). We identify the infection pattern, remove malicious code, and lock down the site to prevent reinfection.
Forms can “submit” successfully but emails never arrive due to hosting mail restrictions, domain email deliverability issues, or misconfigured sender settings. A common reliable fix is switching WordPress mail to SMTP and validating delivery.
This happens when WordPress can’t connect to your database—often from wrong wp-config.php credentials, a down database server, corruption, or hosting resource issues. We confirm the cause and restore connection safely (without risking data).
How WordPress Help & Support Works
Frequently Asked Questions
Our WordPress help support covers the most common (and most urgent) problems: site down/critical errors, plugin/theme conflicts, broken links/redirect loops, admin/login issues, slow performance, WooCommerce checkout failures, and security/malware cleanup.
Our WordPress help support diagnostic focuses on finding the root cause fast: we review symptoms, check logs when available, isolate likely triggers, and deliver a clear “what’s wrong + safest fix path” plan (with next steps you can approve).
Our WordPress help support typically starts by reviewing server/WordPress error logs and enabling WordPress debugging (WP_DEBUG / WP_DEBUG_LOG) to capture the exact failing file/function—because these issues are commonly caused by fatal PHP errors or database errors.
Our WordPress help support uses proven conflict-testing steps (deactivate plugins, test, then re-enable one-by-one) and, when possible, a “safe mode” approach like the Health Check & Troubleshooting plugin so testing doesn’t disrupt visitors.
Yes—our WordPress help support includes WooCommerce checkout troubleshooting by checking for JavaScript errors, caching/minification conflicts, and gateway/config problems that can block checkout completion.
Yes—our WordPress help support focuses on what changed (updates/plugins/theme edits), then narrows the bottleneck (heavy plugins, uncached pages, theme bloat, hosting limits) so the fix actually sticks—rather than “random optimization.”
Whenever possible, yes—our WordPress help support prefers troubleshooting on a staging site so we can test fixes without impacting the live site.
If a fix requires changes, our WordPress help support follows a safety-first approach (backup/rollback planning) so changes can be reverted if something unexpected happens—especially when deploying from staging to live.
Yes—our WordPress help support can handle cleanup plus basic hardening steps (password resets, removing malicious files, restoring from a clean backup when available, and tightening common security gaps).